AI operating system for port agencies

A new way to run every port call.

Alassea stays on top of every port call, day and night. As conditions change, our AI teammates work out the next steps and coordinate with your team, the terminal, pilots, tugs, customs, immigration and everyone else involved.

Alassea · Vancouver · Example calls Tue 09:38
Alassea works across
PilotsTugsTerminalsPort authorityCustomsImmigrationChandlersSurveyorsLaunchesBunker suppliersRepairersCrew travelPrincipals
MV Altair Star ETA 17:40 22:00 BERTH Cascadia 1 Cascadia 1 · 22:30 PILOT Requested Confirmed 21:00 TUGS Requested PDA Sent Funded AgreedChangedOpen
Bring the whole port call in one place.

Every instruction, booking, conversation, and cost in one place. Alassea continuously keeps track of what's happening, what's changed, and what still needs attention without your team having to piece it together.

ETA 17:40ETA 22:00 from the master PDA PILOT TUGS BERTH Your call FDA
Always one step ahead.

From following up on confirmations to adjusting plans when ETAs change, Alassea always knows what needs to happen next and gets it done. The work keeps progressing, with your team brought in whenever a decision is needed.

Email Documents Spreadsheet Portal Phone
Across every system you use.

Alassea uses our Universal Connector Interface to control any system that you already use today to get the work done: email inboxes, spreadsheets, documents, government systems, port-specific portals, websites, and more.

Not every call looks the same.

Every port call comes with its own requirements. Alassea keeps track of what was arranged, what's needed, and what gets added along the way, so everyone stays on the same page.

Pick a call

Port planning and marine

  • Berthing and anchorage
  • Pilotage
  • Tugs
  • Mooring and launches
  • Port and traffic coordination

Government and cargo

  • Customs and immigration
  • Health, quarantine and security
  • Cargo and terminal operations
  • Inspections and surveys
  • Cargo-specific compliance

Crew and vessel

  • Crew changes and travel
  • Medical and welfare
  • Provisions and supplies
  • Fuel and lubricants
  • Repairs and technical
  • Waste and environmental

Running the call

  • Real-time call management
  • PDA, funding and the FDA
  • Emergencies, claims and disputes
  • Departure and close-out

An ETA changes.
So does the work.

A new ETA at 02:00 means a pilot order to amend before cut-off, tugs and lines to re-book, a berth window to defend, and a principal waiting on the revised time. Alassea works through all of it and brings in your team when needed.

MV Altair Star · VancouverIllustrative call

Pilot ordered for 13:00, tugs for 13:30, the berth window from 14:00. Everything is set for a 14:00 arrival.

AI teammates.
Working alongside yours.

Alassea brings AI teammates into your operation to handle the work behind every port call. They handle instructions, coordinate arrangements, and follow through on tasks, bringing your people in when their judgment is needed.

MV Altair Star · Vancouver
  • MMarine
  • GGovernment
  • CCrew
  • AAccounts
Illustrative

Queued 0

In progress 0

With your team 0

Done 0

Four teammates on one call, each on the work it knows. Your agency sets what they do alone and what waits for your team.

From the first enquiry
to the final account.

The instructions, arrangements, reports and accounts stay with the same call. Alassea carries the work and its context through each stage, from the first enquiry to the last outstanding item.

Alassea reads the enquiry, prepares the pro forma disbursement account (PDA) for review, and carries the appointment and the principal's instructions into the call record.

One example call · MV Altair Star · Vancouver · bulk grain
ops@example.comMon 07:52
Appointment · MV ALTAIR STAR · Vancouver · grain

Dear all,

Please be appointed as our agents for the captioned vessel loading approx 48,200 mt wheat at Cascadia Terminal, ETA 17 Oct 14:00 LT agw wp.

Kindly revert with PDA soonest. Crew change 2 off-signers. Usual reporting please.

Brgds, Ops

Example appointment · details added to the call
MV Altair StarPanamax · IMO 9 512 xxx · Cascadia Terminal · Berth 1
ETA17 Oct 14:00Cargo48,200 t wheatPrincipalOperator, Athens
PDA draft illustrative rates · CAD
Pilotage · PPACAD 9,840
Tugs ×2 · SeaspanCAD 14,200
Berthage · terminalCAD 6,310
Harbour dues · VFPACAD 4,950
Launch, crew taxi, sundriesCAD 1,860
Crew change · 2 off · travelCAD 4,200
Agency feeCAD 3,500
TotalCAD 0
Example appointment · PDA approved and funded before berthing

Every stage adds to the same call record. The context carries through with the work.

Everyone can see where the call stands.

Vessel particulars, principal instructions, services, documents and accounts stay connected to the call. Your team can see what's confirmed, what's waiting and what needs attention.

Select an item to explore the details and status behind it.

Your agency's knowledge.
Carried into every call.

Your agency has its own way of doing things. Alassea brings your agreed rates, trusted suppliers, local procedures, and principal preferences into every call, so the work gets done your way.

Next call · MV Altair Star · Vancouver · Operator, AthensDrafting from what your agency knows
What your agency knows
Rate sheetHarbour launch · CAD 620 per tripAgreed with Westcoast Launch · attendance CAD 180 an hour
Trusted suppliersWestcoast Launch · dispatch open 24 hVancouver Chandlers · Harbour Waste Co
Local procedureEnglish Bay boarding · surveyor details 2 h aheadBoarding at Harbour Green · PPA told of the launch
Principal preferencesOperator, Athens · daily report at 06:00 LTTheir format · copy the ops desk
The call, drafted your way
PDA · launch for the hold surveyordraft
Harbour launch, one trip
from your rate sheet
Attendance, 2 hours
from your rate sheet
Email · launch bookingdraft
To
your usual operator
Note
from your port notes
Daily report · to the principaldraft
Send
how this principal likes it
Every value on the right has a line back to where it came from. Change what your agency knows once, and the next call picks it up.

More room for the work that needs you.

Alassea carries the coordination and routine work forward, giving your people more time for the decisions, attendance and relationships that make your agency valuable.

Capacity for the next call.

Our AI teammates handle follow-ups, updates and record keeping, so your operators spend less time chasing replies and re-entering details.

A clear handover.

The next colleague has the latest instructions, confirmed arrangements and outstanding work in view. The call continues across shifts with its context intact.

Service principals can rely on.

Keep principals informed as the call progresses. Your people can focus on local advice, resolving exceptions and the relationships behind the next appointment.

See Alassea on a call like yours.

Tell us which ports you serve and how your team works. See how Alassea would carry a call from first instructions through final account.

  • See our AI teammates coordinate arrangements and follow outstanding replies.
  • Explore how decisions reach your operators with the context they need.
  • Walk through principal reporting in the formats your agency uses.
We’ll use your details to respond to your demo request.

Questions
agencies ask

How does Alassea fit our existing setup?

We work through your email, documents, spreadsheets, portals and principal reporting formats with you. The demo helps us confirm the work and connections your agency needs for the ports you serve.

What can the AI teammates do on their own?

Your agency sets the permissions. Our AI teammates carry out the routine work you've authorised and bring decisions that need judgment to the right person, with the relevant context. Activity stays visible on the call record.

What happens after hours?

Our AI teammates continue the work within your agency's permissions. We agree how questions and urgent issues reach your duty operator, so the right person can unblock the call.

What happens when someone needs to attend the vessel?

Your local team handles vessel attendance. Our AI teammates coordinate the arrangements, documents and transport around that work, keeping the call record up to date.

Which services can Alassea arrange?

Anything your agency arranges. Port planning and marine services, government reporting and inspections, husbandry for the crew and the vessel, and the account from PDA to FDA. Alassea requests, books, chases and records. Authorities grant clearances, and your local team attends the vessel.

What happens in an incident?

Anything that looks like an incident, a claim or a dispute goes straight to your duty operator with the call record attached. Alassea keeps coordinating the routine work around it and records what was done and when.

How can we review data handling?

We review storage, access, retention and AI data use with your team before you connect an account. Bring your requirements to the demo so we can work through them together.

How is Alassea priced?

We discuss pricing around the work your agency needs Alassea to handle, including setup and commercial terms. Contact us to work through the scope with your team.

Alassea stays on top of every port call 24/7.