Every instruction, booking, conversation, and cost in one place. Alassea continuously keeps track of what's happening, what's changed, and what still needs attention without your team having to piece it together.
AI operating system for port agencies
A new way to run every port call.
Alassea stays on top of every port call, day and night. As conditions change, our AI teammates work out the next steps and coordinate with your team, the terminal, pilots, tugs, customs, immigration and everyone else involved.
From following up on confirmations to adjusting plans when ETAs change, Alassea always knows what needs to happen next and gets it done. The work keeps progressing, with your team brought in whenever a decision is needed.
Alassea uses our Universal Connector Interface to control any system that you already use today to get the work done: email inboxes, spreadsheets, documents, government systems, port-specific portals, websites, and more.
Not every call looks the same.
Every port call comes with its own requirements. Alassea keeps track of what was arranged, what's needed, and what gets added along the way, so everyone stays on the same page.
Port planning and marine
- Berthing and anchorage
- Pilotage
- Tugs
- Mooring and launches
- Port and traffic coordination
Government and cargo
- Customs and immigration
- Health, quarantine and security
- Cargo and terminal operations
- Inspections and surveys
- Cargo-specific compliance
Crew and vessel
- Crew changes and travel
- Medical and welfare
- Provisions and supplies
- Fuel and lubricants
- Repairs and technical
- Waste and environmental
Running the call
- Real-time call management
- PDA, funding and the FDA
- Emergencies, claims and disputes
- Departure and close-out
An ETA changes.
So does the work.
A new ETA at 02:00 means a pilot order to amend before cut-off, tugs and lines to re-book, a berth window to defend, and a principal waiting on the revised time. Alassea works through all of it and brings in your team when needed.
Pilot ordered for 13:00, tugs for 13:30, the berth window from 14:00. Everything is set for a 14:00 arrival.
AI teammates.
Working alongside yours.
Alassea brings AI teammates into your operation to handle the work behind every port call. They handle instructions, coordinate arrangements, and follow through on tasks, bringing your people in when their judgment is needed.
Queued 0
In progress 0
With your team 0
Done 0
From the first enquiry
to the final account.
The instructions, arrangements, reports and accounts stay with the same call. Alassea carries the work and its context through each stage, from the first enquiry to the last outstanding item.
Alassea reads the enquiry, prepares the pro forma disbursement account (PDA) for review, and carries the appointment and the principal's instructions into the call record.
Dear all,
Please be appointed as our agents for the captioned vessel loading approx 48,200 mt wheat at Cascadia Terminal, ETA 17 Oct 14:00 LT agw wp.
Kindly revert with PDA soonest. Crew change 2 off-signers. Usual reporting please.
Brgds, Ops
| Pilotage · PPA | CAD 9,840 |
| Tugs ×2 · Seaspan | CAD 14,200 |
| Berthage · terminal | CAD 6,310 |
| Harbour dues · VFPA | CAD 4,950 |
| Launch, crew taxi, sundries | CAD 1,860 |
| Crew change · 2 off · travel | CAD 4,200 |
| Agency fee | CAD 3,500 |
| Total | CAD 0 |
- Pre-arrival notice, crew list · CBSA · Mon 15:40
- Ballast water report · Transport Canada · Mon 15:52
- ISPS pre-arrival information · Mon 16:05
- 48 h pilot notice · PPA · Tue 14:00
- Waiting for a change.
- Holds passed · 7 of 7, at anchorageCFIA
- Pilot on board · Brotchie LedgePPA portal
- All fast, Berth 1 · 2 tugs releasedSeaspan
- NOR tendered · accepted 22:40Master
- 2 crew joined · 2 signed off, to YVRCrew taxi
- Commenced loading · spout 1Terminal
- Stoppage · rain · resumed 04:05Terminal
- Provisions and fresh water deliveredChandler
- Garbage and sludge landed · receipt on boardContractor
- Completed loading · 48,214 tTerminal
- Draft survey complete · 48,214 t agreedSurveyor
- Bills of lading signed · 48,214 t · docs on boardMaster
- Outward clearance grantedCBSA
- Sailed · pilot away 18:35PPA portal
| Line | PDA | Invoice | Δ | Status |
|---|---|---|---|---|
| Pilotage · PPA | 9,840 | 9,840 | – | matched |
| Tugs ×2 · Seaspan | 14,200 | 15,650 | +1,450 | above estimate · review needed |
| Berthage · terminal | 6,310 | 6,310 | – | matched |
| Harbour dues · VFPA | 4,950 | 4,950 | – | matched |
| Launch, crew taxi, sundries | 1,860 | 1,715 | −145 | under, receipts attached |
| Grain inspection · CGC | – | 2,140 | new | not in PDA · instructed 12 Oct |
| Crew change · 2 off, 2 on · flights, hotel, taxis | 4,200 | 4,380 | +180 | above estimate · receipts attached |
| Provisions and fresh water · chandler | – | 2,900 | new | requested during the call · owner's account |
| Garbage and sludge · disposal contractor | – | 1,150 | new | requested during the call · receipt attached |
| Cash to master | – | 5,000 | new | instructed 16 Oct · master's receipt |
| Agency fee | 3,500 | 3,500 | – | matched |
| Total | 44,860 | 0 | +12,675 | 3 differences and 4 new items to review |
- Invoices in14 of 14 received
- Checkedagainst tariffs and the PDA
- Your review3 differences, 4 new items
- Sent to principalwith 14 supporting documents
- Settledbalance received
Every stage adds to the same call record. The context carries through with the work.
Everyone can see where the call stands.
Vessel particulars, principal instructions, services, documents and accounts stay connected to the call. Your team can see what's confirmed, what's waiting and what needs attention.
Select an item to explore the details and status behind it.
Your agency's knowledge.
Carried into every call.
Your agency has its own way of doing things. Alassea brings your agreed rates, trusted suppliers, local procedures, and principal preferences into every call, so the work gets done your way.
More room for the work that needs you.
Alassea carries the coordination and routine work forward, giving your people more time for the decisions, attendance and relationships that make your agency valuable.
Capacity for the next call.
Our AI teammates handle follow-ups, updates and record keeping, so your operators spend less time chasing replies and re-entering details.
A clear handover.
The next colleague has the latest instructions, confirmed arrangements and outstanding work in view. The call continues across shifts with its context intact.
Service principals can rely on.
Keep principals informed as the call progresses. Your people can focus on local advice, resolving exceptions and the relationships behind the next appointment.
See Alassea on a call like yours.
Tell us which ports you serve and how your team works. See how Alassea would carry a call from first instructions through final account.
- See our AI teammates coordinate arrangements and follow outstanding replies.
- Explore how decisions reach your operators with the context they need.
- Walk through principal reporting in the formats your agency uses.
Questions
agencies ask
How does Alassea fit our existing setup?
We work through your email, documents, spreadsheets, portals and principal reporting formats with you. The demo helps us confirm the work and connections your agency needs for the ports you serve.
What can the AI teammates do on their own?
Your agency sets the permissions. Our AI teammates carry out the routine work you've authorised and bring decisions that need judgment to the right person, with the relevant context. Activity stays visible on the call record.
What happens after hours?
Our AI teammates continue the work within your agency's permissions. We agree how questions and urgent issues reach your duty operator, so the right person can unblock the call.
What happens when someone needs to attend the vessel?
Your local team handles vessel attendance. Our AI teammates coordinate the arrangements, documents and transport around that work, keeping the call record up to date.
Which services can Alassea arrange?
Anything your agency arranges. Port planning and marine services, government reporting and inspections, husbandry for the crew and the vessel, and the account from PDA to FDA. Alassea requests, books, chases and records. Authorities grant clearances, and your local team attends the vessel.
What happens in an incident?
Anything that looks like an incident, a claim or a dispute goes straight to your duty operator with the call record attached. Alassea keeps coordinating the routine work around it and records what was done and when.
How can we review data handling?
We review storage, access, retention and AI data use with your team before you connect an account. Bring your requirements to the demo so we can work through them together.
How is Alassea priced?
We discuss pricing around the work your agency needs Alassea to handle, including setup and commercial terms. Contact us to work through the scope with your team.